IP.GR : Terms of use

The customer should not block the services to any users or network of IP.GR (Service attacks) and intentionally cause overloading to the services of the network (any content that contains electronic code, files or programs with a view to destroy or limit the software or equipment operation).

IP.GR excludes any communication with networks from which has preceded malicious action. The customer comprehends that he cannot have access from and to such type of networks through the services of IP.GR at any way (sending/receiving messages, exchange data, etc).

GUARANTEE - STATEMENT OF SECRECY
The customer agrees that he will defend IP.GR opposite every court, ensure, keep far from any danger, from all the requirements, losses, financial claims and responsibilities and he will cover IP.GR from any cost included also the fee of lawyers, from any issue or claim because of damage or any other cause that any third person causes against IP.GR due to the activities and services or other actions of the customer or the content and information that was transfered through his hosting account.

IP.GR is committed not to publicate or sell the email or other personal data of the customer to any third person. IP.GR will only publicate the emails content and electronic communication of her customers in case that exists a relative demand from the Greek principles for any affairs clarification of legislating violation. In this case IP.GR will completely collaborate with the principles and will provide all kinds of facilitation for the exposure of the illegal activities.

The visitor takes the responsibility for any given personal information of third person without relative authorization, as well as for any false or inaccurate data submission intending to manipulate or even deceit and he can lead the offended to penal prosecution.

CUSTOMER'S OBLIGATIONS
IP.GR protects and uses her website's visitor's personal data which are submitted to IP.GR and which willingly the user provides to IP.GR, at a legitimate way based on the Greek legislation and only for the building-up of the relation between IP.GR and the client. The customer owes to inform and keep his personal data precise and valid.

When the access in web pages or services of IP.GR's website requires from the visitor/user to give username and password, then the visitor/user takes exclusively himself the responsibility for escaping in third parties or the illegal use of these data.

All the communication between the customer and IP.GR is made through the email that the customer declares during his registration at IP.GR's website. The customer owes to check his email regularly and it should not be in email spam lists. Also he has to mind that emails sent by IP.GR should not be blocked from his corresponding provider and be included in the list with his acceptable senders. Obligation of IP.GR is to send any contact email at this and only this email and it is the customer's responsibility its successful receipt.

The customer owes to keep in safe his account password, so as to prevent any unwelcome access in his account. The customer is the person in charge of any activity coming from his account unless it is proved that he has fallen victim of piracy.

IP.GR takes server backups for restoration reasons, but it is not given any guarantee for the integrity of these. The customer has the responsibility to keep local copies of his content and all the required information.

IP.GR'S OBLIGATIONS – RESPONSIBILITIES
IP.GR regularly upgrades the installed applications/programs that exist at its servers so as to maintain the safety levels and provide the most recent publications of these. The customer accordingly owes to inform his web pages' s code so that it is compatible with the IP.GR' s servers. IP.GR does not take any responsibility for any loss or damage will appear from the corresponding upgrades.

IP.GR does not have obligation of controlling the information that is transfered and stored in its servers, neither general obligation of searching the facts or the circumstances that show that they are illegal activities. It does not intervene, neither modifies the stored data. If a magistracy or administrative authority orders the data removal, the data is removed immediately and its access becomes impossible.
IP.GR has no power or control of no-one from those who use its services.

COPYRIGHT
The copyright of the website' s content that has been inserted or will be inserted in IP.GR' s web site, it belongs exclusively and only to IP.GR.
Other than the simple and direct reading of the content, each IP.GR' s website visitor is prohibited to copy, distribute, repeat, trade, transmit, use and republish its content at any way and for any reason, without the written consent of IP.GR. All the content of the present website has been registered in printed and digital form in a notary's office in Thessaloniki and any of the above illegal actions is persecuted legally.

The present web page contains references through links at websites of third person where the visitor has access with his own responsibility without our company to take any responsibility and absolutely no guarantee for the content of these.

Receipt/Invoice
The receipt/invoice sent, through IP.GR, to email of your account in .pdf form. This is an official receipt/invoice with the special marking of the tax mechanism, which the costumer can open it with the program "Adobe acrobat reader" and print it for any accounting use. If the customer does not have the technical infrastructure to open and print the document, you may ask the IP.GR to send the receipt/invoice by post.
The receipt/invoice can be issued either on account data (in case of domain name services, if you have the authorization from third person) or on domain owner's data .

TERMS OF USE ACCEPTANCE
The upload of pages and information and generally the use of IP.GR' s network, involves automatic and unconditional acceptance of the above terms. The customer agrees that for any differences that will come up, the qualified courts and the Greek laws of state will be applied. For the settlement of these differences, these courts will be the courts of Thessaloniki. IP.GR has the right to change at will and without any other warning, except the announcement in this field, the rules that concern the content of its users pages. It is the customer's responsibility to attend and be informed from the present web page.

The user/customer agrees that he will defend at any court and will keep IP.GR far from any responsibility, compensation and loss, he will pay any fund plus the lawyer's fee and he will cover IP.GR from any case leading of his action or data that was published through IP.GR services, with or even without his consent.

The visitor is compelled to use IP.GR' s website exclusively for legal purposes and according to the virtuous morals and the present terms of IP.GR.

When the user/customer visits the website, he declares that he knows the general terms of use on the present page and completely and unconditionally accepts its content. In the event, he will not accept any of the present page term, it is prohibited to use this website.

WEB HOSTING

IP.GR through the network, provides storage in privately-owned hard disks and exclusively for its own use of servers, which distribute in the Internet the stored data and the email of its' customers. The contracting partner (customer), intends to rent and use the offered virtual server from IP.GR.
In order to use IP.GR services it is required the basic knowledge of using computer and Internet. The customer it is supposed he has the knowledge to create and maintain the hosting account. IP.GR is not compelled to provide this knowledge, apart from the services that the customer chose to be offered to him. The customer confirms that the data that he will publish at the sever will be ready and will not need moreover process from IP.GR

IP.GR provides the customer with the agreed storage and makes known to him the password and the rest technical instructions with which he can gain access to the offered services. The customer must directly change the password with one of his own choice. He will be the only one aware of this password and he must never make known this password for no reason to anyone third person.

The customer recognizes that Internet is property of no one and thus it is not controlled by no one, so IP.GR cannot guarantee that none Internet user at any moment will have any access to the server. IP.GR will make any possible effort so that the server will be widely available and with as much as possible less interruptions.

The customer agrees that he will use his account so as to present his web pages (corporative or personal) and not only for the rest auxiliary services, like the Internet distribution of files to third person through web or FTP, or the mailing list service, unless if something else is explicitly agreed.

The safety policy for the IP.GR' s servers has the purpose to ensure the smooth and safe operation of the total customers' sites and not to serve the by any chance individual and specific needs. Because each server hosts more than one site, it is not possible any modification at the safety settings or concession of privileges to a user, as an example the deactivation of php safe mode, when this endangers the safety of all the rest server's users. When the customer has doubts for whether the application that he wants to host is compatible with the safety settings or not, then he owes to contact with IP.GR before the account' s activation and ask relative information. After the account' s activation he cannot ask for any modifications in such settings so as to satisfy the needs of his application.

IP.GR does not have any responsibility for deletion, transformation or destruction of files that has been placed in the company's servers as well as for the interruption of any providing service because of any accidents. In the event of an accident, IP.GR owes to make the biggest efforts so to come back the smooth operation of the system and to continue the providence of services to the users.

The customer is responsible for any damages that are caused to the system from bad use either to cause damage for this only purpose or even accidentally. In any case, IP.GR has the right to assert any positive and negative damage that comes from bad use of the system.

CONTENT
The use of IP.GR services for any illegal purpose is explicitly prohibited, included but not restricted for publication of pornographic content, piratical content, files coming from theft, republication of content without the essential authorization of the editor and the concession of the copyright, sending of mass mail without the approval of the recipients and the reference to the identity of the sender. Each user who uses (or he prompts the visitors of his sites) links in pages of content or action that raise from the above, can be led to direct interruption of the collaboration with IP.GR, which can also justify each positive and negative damage from the bad use of its services.

More analytically, the users of IP.GR' s services are explicitly prohibited to use the company's web servers for publication of content:

1. Opposite to the current legislation (e.g. insulting, that offends public morals, that violates the copyright, that it is unsuited for individuals under the age of 18 etc).
2. Pornographic, racist and generally immoral content according to the Greek society and to Internet community (eg serial or registration numbers from commercial programs, cracker utilities, advices for spamming etc).
3. References in page with data that is prohibited its publication to Internet.
4. Pages of any content, if they have been advertised by an unsuited way in Internet (spamming etc).

IP.GR is not responsible of its users' account content and it does not guarantee for the precision of the information which is provided by them.

For any data which the customer publishes and keeps in IP.GR' s servers through its services, he is exclusively responsible against any third individual or legal person and particularly for any publication he has legal consequences, or involves financial damage or moral damage at IP.GR or at third person. For any mischief or damage caused through IP.GR' s services by the publication of any data, responsible for the retrieval is exclusively the user/customer.

USE OF RESOURCES
The customer agrees that he intends to make reasonable use of the server's resources where his plan is hosted, that all the server's resources are not intended for his own use and recognizes that he shares the server's resources with other users.

As a limit to the use of the server's calculating power (CPU) and memory, it is set the 10% of the total server's resources. In case that the tasks that are executed at the customer's account are exceed in constant base the consumption of the 10% of the total server's resources, the customer is relatively informed so as to terminate the particular tasks. In case that the particular tasks cause or probably will cause any problem to the smooth server's operation and are adverse to the rest customers, IP.GR has the right to terminate the tasks without preceding any relative briefing to the customer.

The available server's resources are intended exclusively for use inside IP.GR' s customers' account. It is prohibited the disposal of resources in sites of third person by any way and by any form, and also included but not restricted the obtaining of graphics or texts from sites that are found in IP.GR' s servers, banner exchange programs etc. It is explicitly prohibited the use of irc bot chat script and chatrooms, because of the excessive workload that the above applications cause to the servers.

The customer owes to checks the amount of his storage at IP.GR' s hard disks which he and the rest users of his account occupy, so not to exceed the limits that have been set. In case that the occupied storage has exceeded the limits, IP.GR has the right to delete files so the used storage to come back to the permissible limits.

In case that the use of the resources, like this one of the highest monthly transfer of data, exceeds the limits that are included to the customer's account, IP.GR has the right to remove the cost of the moreover consumption from the rest plan, changing the expiration date or temporally interrupts its operation until the customer agrees with IP.GR for something more convenient for both sides.

PREINSTALLED SCRIPTS
IP.GR offers automatic installation of certain Open Source scripts to some hosting plans. The customer can automatically install the scripts that he wishes, on his own responsibility. IP.GR does not offer any guarantee for the right installation and operation of these scripts, neither provides technical support for the installation and operation of these scripts. The customer for technical support can contact to the developer of these scripts (if it is provided).

As the scripts are Open Source and their source code is widely known, it is possible for third parties to easily locate any security risks and exploit them in a malicious way. IP.GR does not have any responsibility if the customer's web site disfunctions because of the use of these scripts.

When a new update for a script is available, the customer receives informative email and in a reasonable time period he owes to update the scripts that he uses to the new version. If the customer overlooks the update of the scripts, especially when it comes for safety issues of the server, IP.GR has the right to force update the scripts that are used and does not have responsibility for any web page's disfunction after the update.

IP.GR has the right to stop providing some or all these scripts, in cases where a script makes a disfuction to the server's operation.

EMAIL
The customer agrees that he intends to make reasonable use of the email and that the average email traffic through the server will be within the permissible limits of the average Internet user. IP.GR does not offer smtp services and recommends the customers to use the servers of their internet service providers in order to send their email. In case that an IP.GR server is used for sending email, the highest email number per domain that can be sent per day it is up to 1000 emails (more emails than 1000 are not sent and are deleted automatically by the system). IP.GR does not offer Mailing lists services for mass email either it is for legal and not purposes.

It is strictly prohibited and also constitute reason for direct account deletion the:

Sending of email or mass email, at recipients that have not asked the receipt of such messages (spamming).
Registration in mailing list of a recipient without his approval.
Advertising of services and products of sites that are hosted in IP.GR server through spamming at any indirect or direct way, even if the messages were not sent through IP.GR servers.

IP.GR' s policy on spamming issues has null declension from the rules. By the first proven protest for spamming, the account, from which the message was sent, will immediately be suspended for any operation until the incident will be investigated and the customer is called to give explanations. In case that was not given satisfactory explanations within 24 hours, the account will be deleted without any other warning.

ACTIVATION - RENEWAL
The customer's account activation is made after the payment of the hosting plan's cost.
The hosting account's renewal is made automatically before the expiration of the account and for the same time as that of the initial order on condition that the renewal fee will have to be paid until the expiration day.

IP.GR owes to remind the customer by emails at least 10 calendar days before the expiration day of his account and also inform him about the alternative ways that he can pay for the renewal cost.
In case there is no payment for the renewal after the expiration day, then the day after the account expiration the customer's account will be suspended for 7 days, while at the same time it is also sent a new notice. If within these days the renewal cost will not be paid or there was no contact from the customer's side and any regulation for the issue, then the account is finally deleted.

If the payment way is the credit card choise, the customer, according to the instructions that will be given to him, should proceed to a new charge of his credit card. IP.GR does not automatically renew the accounts by credit card with recharging the credit card. Any payment that is made for IP.GR by credit card concerns one and unique charge.

INTERRUPTION OF CONTRACT
The present contract can be interrupted from anyone contracting, without cause. IP.GR is not compelled to return the agreed sum for the time that remains (from the interruption day until the regular expiration day of the account), in case the interruption is asked by the customer or the contract is interrupted by IP.GR in the event the customer had violated the terms of use. IP.GR has the right to deny, stop or suspend her services and will not be responsible for any consequences, positive or negative, that can result because of the deletion of the account.

GUARANTEE
IP.GR' s hosting plans in virtual servers come with a guarantee of money return within 30 days, from the beginning day of the hosting account. If the customer is not satisfied from IP.GR' s services' level, within 30 days from the beginning of his account, he can ask the cancellation of the present contract. In this case the total sum of the hosting plan returns to the customer.

In case that the sum of the account included more expenses (domain name registration, supplies of third persons or supplies of banks or credit cards, expenses of installation, additional services) then the sum returns to the customer after the above expenses are retained. No money return can be made after the 30th day of the subscription. The above guarantee concerns exclusively the plans of renting virtual servers and not all the provided services from IP.GR.

DOMAIN NAMES

IP.GR provides registration services for domain names at its customers on condition that the customers agree and follow the terms of use of the present webpage. In case that IP.GR finds out that a customer has violated the present terms, IP.GR has the right to block the account of the specific customer on its webpage, remove the nameservers of his domain names which has under his management and finally send to the customer the authorization passwords of these domains in order he can transfer them to an another Registrar within 7 days.

By each domain name registration, the customer can activate the forwarding and full dns control services which IP.GR offers free of charge. If the customer activates these services for a domain, IP.GR does not check and absolutely does not have any responsibility for the final result and the content of the page in which the domain is forwarded. This service can be used only when the forwarding is for pages of legal content according to the Greek legislation, do not contain pornographic, racist and in general immoral data and do not offend interests of third person.

When a domain registration, renewal or transfer process has been completed, no sum of money can be returned (by credit card or in cash).

The differences that by any chance result between IP.GR and the customer or even third persons, provided that they are not solved in a friendly level, they will be given in the exclusive competence of Thessaloniki courts and it will be applicable the Greek right. IP.GR has the right to modify the present terms according to each legislation being in effect, reasons of unexpected conditions's change or act of God.

.GR DOMAINS

SUBJECT
IP.GR provides to the customer domain name registration services for .gr domains. IP.GR is an officially accredited registrar from the NCPT (National Committee of Posts and Telecommunication).

IP.GR'S OBLIGATIONS
IP.GR is obligated to provide the service that was agreed, according to the rules and decisions of the NCPT.
IP.GR keeps safe the customer's data and does not publish his personal information.
IP.GR is obligated to inform the customer for any publication from the NCPT that has to do with the corresponding .gr domain name.
In cases where the decision of NCPT is involved (applications for registration, transfer etc), the only obligation and responsibility of IP.GR is to send the corresponding application to the Registry. IP.GR does not guarantee that the application will have positive final result while this is up to the positive decision of the NCPT.

CUSTOMER'S OBLIGATIONS
The customer is obligated to inform IP.GR for any change of his contact data.
The customer is obligated to pay the fees that are indicated to IP.GR' s web site. In case that his sum is not paid within the allowed dates to IP.GR, then the application's submission is concerned not submitted.
The customer must use the offered services according to the present telecommunication laws and any illegal use of his part can cause criminal or civil penalties.

SERVICE CHARGE
The customer is charged for the services which are offered to him according to the IP.GR' s pricelist, which IP.GR modifies it according to the present legislation . The prices are incurred by 23%, 16% and 0% of VAT according to the case.
The pricelist is published in the IP.GR 's website and the prices include the fees that are given from IP.GR to NCPT.
The customer must settle his obligations towards IP.GR during the application's submission and always according to the ways of payment that are agreed with IP.GR.
IP.GR edits and sends the corresponding receipts at the given address of the customer.

SPECIAL TERMS
The customer responsibly declares that according to the corresponding law of NCPT:
The data that stated to the present application is real and precise.
He does not violate under his knowledge rights of third persons.
He commits the specific legal person (in case of legal persons).
In case that the application concerns service that will be used by third person or becomes on behalf of a third person he has the complete authorization from this person to use his data and his actions are aware by this third person.

RENEWAL
The registration can be continuously renewed for a two periods (2), four (4), six (6), eight (8), ten (10) years after the payment of the corresponding fees.
When the registration or renewal period expires, the .gr domain names are deactivated from the Registry after a previous decision of the NCPT.

REGISTRATION
At registration of a .gr domain name the registrant responsibly declares in accordance to the Law 1599/86 that
1. The information he provides in this present declaration is accurate and true.
2. He is not infringing on the rights of third parties deliberately.
3. He is binding the specific legal person in question (only in the case of legal persons).
4. In case the Variable Field of the 2nd level [.gr] Domain Name is the same as a geographical term included in the list of geographical terms published on the ΕΕΤΤ website in its Greek and Latin form (according to Annex XII attached hereto), he is the corresponding Local Government Organisation entitled to it.
5. In case of a registration declaration for a [.gov.gr] Domain Name, he is a governmental organisation.
6. In case of third level Domain Names in which only the third level is variable,
he bears the capacity corresponding to the legal persons that are entitled to the assignment of a Common Use Domain Name that makes up the Non-variable field.

CHANGE OWNERSHIP
According to the decision of the NCPT, it is allowed the change of the ownership for the .gr domain names. The current owner transacts his rights to the person for whom the transaction is made.
The customer who wishes the transaction of his rights and the person who tends to acquire them, must submit to IP.GR the transaction application.
According to the Law 1599/86 the current owner responsibly declares that:
1. Transacts his rights to the person who will acquire the specific domain name.
According to the Law 1599/86 the new owner responsibly declares that:
1. The information provided in the declaration is accurate and true.
2. He is binding the specific legal person in question (only in the case of legal persons).
3. In the case of third level Domain Names in which only the third level is variable, he has the status corresponding to Holders entitled to the assignment of the specific Common Use Domain Name which makes up the Non-variable field.
4. The [.gr] Domain Name Holder making the transfer is a legal person, to the rights and obligations of which I substitute himself, based on the legalizing documents attached hereto, due to a merger by absorption, conversion of a Societe Anonyme into a Ltd., branch secession, e.tc.
5. In the case of change of the Holder’s full name due to a universal succession, he is the Holder’s legal successor and he attaches hereto the relative legalizing documents.

CHANGE OWNER'S NAME
At the change of a .gr domain name the registrant responsibly declares in accordance to the Law 1599/86 that:
1. The information provided in this present declaration is accurate and true.
2. He is binding the specific legal person in question (only in the case of legal persons).
3. Despite my change of corporate name . as a Domain Name Holder, the old Holder and the new Holder, as stated, are identical. To prove that, he attaches relevant legalizing documents.

CHANGE REGISTRAR
At the change registrar of a .gr domain name the registrant responsibly declares in accordance to the Law 1599/86 that:
1. The information provided in this present declaration is accurate and true.
2. He has fulfilled all my financial obligations to the previous Registrar pertaining to the specific Domain Name for which he has requested a change of Registrar.
3. He is binding the specific legal person in question (only in the case of legal persons).

After the process of change registrar the authorization code will be changed to a new random code. Then the customer must change the authorization code with the code of his choice from his account.
The new Domain Name Authorization Code of the present statement has not been used in the past in another statement for the same Domain Name or for another Domain Name submitted to the same or a different Registrar and for security reasons it includes alphanumeric characters and other elements as well.

CHANGE DATA
The registrant must have updated his contact details.
At the chage data the registrant responsibly declares in accordance to the Law 1599/86 that:
1. The information provided in the declaration is accurate and true.
2. He is binding the specific legal person in question (only in the case of legal persons).

.COM .NET .ORG .BIZ .INFO DOMAINS

IP.GR provides to the customer .com domain name registration services. IP.GR is not an officially accredited registrar. Our company co-operates with the Enom company which is an officially accredited registrar by the ICANN www.icann.org . IP.GR is a reseller of the Enom company and cannot guarantee for any problems that might come up to the provided services. If you register your .com domain name with IP.GR, you also accept and agree with the terms of use of the Enom company which are published to the web page www.Enom.com In com .net .org .biz .info domain the data of registrant are publicly known.

.EU DOMAINS

SUBJECT
IP.GR provides to the customer .eu domain name registration services. IP.GR is an officially accredited registrar according to Eurid.

IP.GR'S OBLIGATIONS
IP.GR is obligated to provide the service that was agreed, according to the rules and decisions of the Eurid.
IP.GR keeps safe the customer's data and does not publish his personal information.
IP.GR is obligated to inform the customer for any publication from the Eurid that has to do with the corresponding .gr domain name.

CUSTOMER'S OBLIGATIONS
The customer is obligated to inform IP.GR for any change of his contact data.
The customer is obligated to pay the fees that are indicated to IP.GR' s web site. In case that his sum is not paid within the allowed dates to IP.GR, then the application's submission is concerned not submitted.
The customer must use the offered services according to the present telecommunication laws and any illegal use of his part can cause criminal or civil penalties.

IDN DOMAINS
IP.GR offers through the EURID registry the ability to register . Eu domain names with Greek characters. IP.GR does not support all international characters that are supported by the .Eu registry, but only the Greek Characters α-ω|ά|έ|ή|ί|ύ|ό|ώ|ΐ|ϊ|ϋ|ΰ If the search for availability of a domain name contains characters other than the above, it will return that the domain name is not available or is invalid, even if this domain name is available and valid.

SERVICE CHARGE
The customer is charged for the services which are offered to him according to the IP.GR' s pricelist, which IP.GR modifies it according to the present legislation . The prices are incurred by 23%, 16% and 0% of VAT according to the case.
The pricelist is published in the IP.GR 's website and the prices include the fees that are given from IP.GR to Eurid.
The customer must settle his obligations towards IP.GR during the application's submission and always according to the ways of payment that are agreed with IP.GR.
IP.GR edits and sends the corresponding receipts at the given address of the customer.

RENEWAL
The right that acquired by the registration of a . eu domain name takes from 1 to 10 years depending on the time of registration.
The registration can be continuously renewed, after the payment of the corresponding fees.
When the registration or renewal period expires, the .eu domain names are deactivated from the registry after a previous decision of the Eurid.

REPRESENTATION
If the customer procures services from IP.GR that used by a third person or act generally on behalf of another person shall declare that he has the full authority of that person to use his data and his actions are aware of the third person.
Also recognizes that he receives all the informative emails and undertakes to inform the person that represents.