Web hosting in Greece Email support

Creating EMail Accounts

To create an e-mail account, sign into the control panel and then click on the "E-mail Management" link, followed by the "E-MAIL Accounts" link.You will notice that one e-mail account already exists: username@yourdomain.com (where "username" is the control panel sign in name). This account is permanent and cannot be deleted.

To create a new POP3 mail account, click on "Create Mail Account" You will see the following box:

Enter a username and password. Then click "Create." The control panel will then return a page that looks like:

Note: You cannot create a POP3 account if the username is taken by an autoresponder, forwarder, or mailing list.

Changing EMail Account Passwords

To change the password of an e-mail account first access the "E-Mail Accounts" menu. Next, click the "change" link (next to e-mail address) Once the "Modify", box appears, enter the new password and click "Update".

Deleting EMail Accounts

o delete an e-mail account first access the "E-Mail Accounts".menu. Next, check the box beside the account(s) you wish to delete and press "Delete".

Setting a Catch-All Address

When the server receives e-mail to addresses that don't exist, it has to do something with those messages. The control panel gives you three options:

1. Server deletes message and notifies sender that the address doesn't exist.
2. Server deletes message without notifying sender.
3. Server forwards the message to a valid e-mail address

To choose between these options, first access the "E-Mail Management" from the control panel. Then, click the "Catch-All E-Mail" icon and you will see a box that looks like this:

Choose the desired option and click "Update"

Forwarders

Forwarders allow you to direct incoming mail to a different address. For example, assume you wanted e-mail sent to support@yourdomain.com and sales@yourdomain.com to arrive at the POP3 account customerservice@yourdomain.com. You can create two forwarders that will let you do this.

Note: You cannot create a forwarder name if it already exists as a POP3 account, autoresponder, or mailing list.

To create a forwarder, first access the "E-Mail Management" from the control panel. Next, click on the "Create New E-Mail Forwarder" and you will see a box like this:

Enter the forwarder name, destination address, and then click the "Create" button. Note you can forward to multiple address by simply separating the email addresses with a comma (no spaces). ex: email@domain1.com,email@domain2.com,email@domain3.com

Modifying / Deleting Forwarders

All forwarders are listed in the forwarders menu. To delete a forwarder, check the box(es) beside the forwarder name(s) and then click the "Delete Selected" button.

A forwarder can be modified by clicking the "modify" link next to the forwarder address. The modify feature allows you to change the destination e-mail address but not the forwarder name.

Autoresponders

Autoresponders are e-mail robots that reply to all incoming messages with a standard outgoing message. The autoresponder will reply to all messages received, regardless of their content. For example, some companies keep updated price lists on an autoresponder. Potential customers would e-mail pricelist@domain.com and they would receive the price list in their e-mail inbox within moments.

To create an autoresponder, first access the "E-Mail Menu" from the control panel. Then, click the "Autoresponders" icon and then the "Create New Autoresponder" link.

1. Choose an autoresponder name.

Note: You cannot create an autoresponder name if it already exists as a POP3 account, forwarder, or mailing list.

2. Enter the autoresponder message in the text box. You may include HTML tags. Note that this can cause problems to e-mail programms that don't support HTML tags.

3. You may optionally enter a CC address. This will send a copy of each autoresponder output to the address specified in the text box. Enabling the CC feature allows you to monitor how many requests your autoresponder receives.

Modifying / Deleting Autoresponders

All autoresponders are listed in the autoresponder menu. To delete an autoresponder, check the box beside the autoresponder name and click the "Delete Selected" button.

To modify an autoresponder, click the "modify" link next to the autoresponder name. The modify feature allows you to change the autoresponder message and CC: address. When you are finished, click the "Create" button.

Vacation Messages

Vacation messages tell others that you are away. A common vacation message may sound like: "I have received your e-mail message but I am away on vacation until 1 June. I will respond to it then."

Vacation messages are used in conjunction with already existing POP3 accounts.

To create a vacation message, first access the "E-Mail Management" from the control panel. Then, click the "Vacation Messages icon," followed by the "Set New Vacation Message" link.

First, select the POP3 account you want to add a vacation message to. Second, enter the vacation message. Third, select when the vacation message will take effect and when it will stop taking effect. Fourth, click the "Create" button.

Modifying / Deleting Vacation Messages

All vacation messages are listed in the vacation messages menu. To completely delete a vacation message, click on the checkbox next to the vacation account and click "Delete Selected."

A vacation message may be modified by clicking on the "modify" link next to the vacation account. The modify feature allows you to change the message text, vacation start time, and vacation end time.

Filters

Filters allow you to block certain types incoming mail. Filters are universal; that is, you cannot set a filter for specific e-mail accounts. To create filters, first access the "E-Mail Management" from the control panel. Then, click the "Spam Filters" icon.

1. The first option allows you to block all e-mail from a specific e-mail address. Type in the full address and click "Block".

2.The second option allows you to block all e-mail from a specific domain. Enter the domain name (without the "www") and click "Block".

3.You can block all e-mail containing a specific word by typing in the word and clicking "Block". This feature will look for banned words in both the e-mail subject and body.

4.You may also set the maximum file size of incoming mail by entering a value in kilobytes (1024 kilobytes = 1 megabyte) and clicking "Block".The adult filter can be turned on and off by clicking the "Enable" button. The adult filter will block the most common adult phrases, words, and addresses.

Deleting Filters

All filters will be listed in the filters menu. This will look something like:

In this example we no longer want to block all e-mail coming from badsite.com. Check the box next to the filter(s) you want to remove and then click the "Delete Selected" button.

Webmail - Roundcube | UebiMiau

To access webmail, click the "E-Mail Management" link in the main control panel menu, then click the "Webmail: Squirrelmail" or "Webmail: UebiMiau" icon.

First, enter your full e-mail address in the "Username (Squirrelmail)" or "Login (UebiMiau)" field. Then, enter your password and then click the "Login >>" button.

Important:To sign in with your default e-mail address (control-panel-username@yourdomain.com), do not add @yourdomain.com to the webmail login name. For example, if you log into the control panel with the user "gary" , then use only "gary" (without the quotes) to sign into webmail. All other mail accounts must sign in with accountname@yourdomain.com.