Creating FTP Accounts
To create FTP accounts, first click on the "FTP Menu" icon in
the main control panel screen. You will see a list of current FTP
accounts that looks something like this:

Default FTP Account
The default FTP account and control panel account have the same
login name and password. You cannot delete the default FTP account
but you can make its password different from your control panel
password.
Important: If you change your control panel password, the
default FTP account password will still have the old control panel
password. You must update the default FTP account in the FTP menu
if you want both passwords to match.
Creating a New Account
Click the "Create FTP account" link.
First, select a FTP username. In the above example, we chose "gary." Next,
enter a password and then, select the access level of the FTP account.
Domain: This FTP user has access to public_html, private_html,
mail, domains, and backup directories.
FTP: This FTP user has access to the public_ftp directory only.
User: This FTP user has access to public_html/username/
only. If we selected this option in the above picture, the FTP
user would only have access to public_html/gary/ or http://www.site-helper.com/gary/.
(If there is a subdomain named gary.site-helper.com, this FTP user
would also have access to it.)
If the directory doesn't already exist, it will be created at
this stage.Finally, click the "Create" button.
After you click "Create," the control panel will show you the
login information for the FTP account you just created. You may
notice that your FTP username has @yourdomain.com after it. This
is because your domain is using a shared IP address. If your web
site has its own dedicated (static) IP address, your FTP username
will not have @yourdomain.com after it.
If you have a dedicated IP address and you create additional domains
on that account, these additional domains will have FTP logins
of username@thatdomain.com.
Logging into an FTP Account
Step 1:Obtain FTP client software.
Uploading to the server through FTP requires special software.
Most computer systems do not come with FTP clients, so you will
have to download one from the Internet.
We suggest: ΙΒΜ/Windows: LeechFTP (free), WS_FTP LE (free), FTP Explorer(free),
CuteFTP (ελεύθερη δοκιμή).
Macintosh: Fetch (free), Transmit (free trial).
Step 2: Connect to the server.
All FTP clients need the following information:
Username
Password /p>
Address (This is the address of the server.) Use ftp.yourdomain.com
Port - Use the default port (21).
Some clients may ask for the host type (select "auto"), ASCII/Binary/Auto (select "auto),
and the initial remote folder (you may leave this blank or change
it to /domains/yourdomain.com/public_html to start off in the main
web directory).
Step 3: Change to the desired directory and upload your
files. To upload, highlight the files/folders on your computer
and drag them into the appropriate directory on the remote server.
Each FTP client operates differently, so please consult its help
file for complete instructions.
Modifying / Deleting FTP Accounts
At the main FTP menu is a list of all FTP accounts. Click the "change" link
next to the account you wish to alter. You must enter a password
twice, and this password can be your old password or a new one.
You may also change the access level of the account (see above).
Deleting Accounts
To delete an account, place a check to the box next to the account
you wish to delete and then click the "Delete Selected" button,
as pictured here:
Note: The FTP directory itself will not be deleted unless it is empty.
Enabling Anonymous Access
To enable anonymous FTP access, click the "Anonymous FTP settings" link
in the main FTP menu. You will be taken to a screen that looks
like this:
To enable anonymous FTP, place a check next to "Allow Anonymous
Access." If you want to give anonymous users the ability to upload,
click the "Allow Anonymous Upload" link.
You may see "Error reading welcome.msg" in the "Welcome Message" textbox.
This error occurs because no welcome message has been set yet.
Please enter a new welcome message at this time.Be sure to click "Save" after
you are finished.
Warning: Allowing anonymous uploads is potentially dangerous,
and many hosts will disable the entire anonymous FTP access feature
for this reason.
Creating FTP Users for Subdomains
To restrict an FTP account to a single subdomain, follow these
steps:
1. Create the subdomain if you haven't done so already.
2. From the main control panel menu, click the "FTP Menu" icon
and then the "Create FTP account link."

3. In the "FTP Username" field, enter the subdomain name (without
.yourdomain.com).
4. Enter a password in the password fields.
5. Select the "User" radio button.
6. Click the "Create" button.
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