Account & Billing
I have forgotten the email I use to log in to my account. What can I do?
It is simple. If you are an individual, you need to send us a fax or an email with a photocopy of your ID and provide us with the email address which you want to change your email address for your account.
If your account is a legal person will have respectively to send a fax or an email with a stamp of the legal entity and a signature of a legal representative, as well as your new email.