Account & Billing

I have forgotten the email I use to log in to my account. What can I do?

It is simple. If you are an individual, you need to send us a fax or an email with a photocopy of your ID and provide us with the email address which you want to change your email address for your account.

If your account is a legal person will have respectively to send a fax or an email with a stamp of the legal entity and a signature of a legal representative, as well as your new email.

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