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JetBackup user manual
How to use JetBackup in order to better manage your backups

The passage of time has seen more and more valuable information being stored on websites, especially business website. A website can contain important data of great value to their owner, the loss of which could have major financial implications for his business.

With the above in mind, it is easy to conclude that regular backups are a must for all websites.

By taking into account the modern needs of websites and, in order to be able to take care of our customers, we have added the "JetBackup" application to all hosting packages of the Business and Semi-Dedicated lines.

This application makes restoring from backup as easy as possible while enabling, among other things, the user to selectively restore individual parts of their hosting package while leaving the rest of the package unchanged.

In this article you will find instructions on all the functions of the JetBackup application.

Accessing JetBackup

  1. Log in to the cPanel of your hosting package.
  2. Locate the JetBackup section.

Full or partial backup restore

The main advantage of the JetBackup application is the ability to easily restore backups.

To restore a backup follow this procedure:
  1. From the cPanel of your account, select the "Full Account Backups" icon (to restore the entire account) or the icon corresponding to the individual service you want to restore (e.g. "File Backups" for your account's files, "Email Backups" for your emails, etc.)
  2. On the page that appears you will find a table with all available backups sorted by the dates they were taken.
  3. Locate the appropriate backup.
  4. Click on the word "Restore" to restore the backup or on the word "Generate Download" to download the backup.
    • If you clicked on "Restore" click on the box with the word "Are you sure you want to restore this account?" and then press the "Add to Restore Queue" button.
    • If you clicked on "Generate Download" press the "Add to Download Queue" button.
  5. After a few minutes, your account will revert back to the state in which it was on the date you selected.

Individual file recovery

The process of restoring individual files is slightly different from what was mentioned above, so we have included further information below.

To restore individual files or folders from a date without affecting your entire account you can follow the following guide:

  1. From your cPanel, locate the JetBackup section and click on the "File Backups" icon.
  2. In the table that appears, locate the most suitable backup and then click on "File Manager".
  3. This will show a list of all the files and folders that were in your account the date you selected.

  4. Select the files or folders you want to restore.
  5. Click on the "Restore Selected" button to restore or on "Download Selected" to download.
    • If you clicked on "Restore Selected" click on the box with the word "Are you sure you want to restore this account?" and then press the "Add to Restore Queue" button.
    • If you clicked on "Generate Download" click on the "Add to Download Queue" button.
  6. After a while, the file or folder you selected will be restored to your account.

How can I create an Instant Snapshot;

To create an Instant Snapshot follow the procedure below:

  1. Go to the JetBackup panel
  2. Click on the "Snapshots" icon.
  3. Click on the "Create New Snapshot" button located on the top left corner of the page.

The procedure above will create a direct copy of your account in its current state. You can do any actions or tests you wish on your account and then reset your account at any time to the state it was in when you created the Instant Snapshot.

How can I restore my account from an Instant Snapshot?

To reset your account from an Instant Snapshot follow these steps:
  1. Go to the JetBackup panel.
  2. Click on the "Instant Snapshots" icon.
  3. On the page that appears you will see all the available Snapshots of your account.
  4. Click on the word "Restore" to restore or on "Generate Download" to download.
    • If you clicked on "Restore Selected" click on the box with the word "Are you sure you want to restore this account?" and then press the "Add to Restore Queue" button.
    • If you clicked on "Generate Download" click on the "Add to Download Queue" button.

JetBackup Queue and Settings.

Queue: The queue is a page listing all the processes that have been executed, are being executed and will be executed by the JetBackup application. You can view this page by clicking on the "Queue" icon on the JetBackup panel.

Settings: JetBackup enables you to set up an email so that you are alerted every time a JetBackup process is completed. This can be done through the JetBackup application settings. To access the settings, click on the "Settings" icon on the application panel. Then enter the email to which you want to be notified and click on the "Save Settings" button.

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